In today’s complex organizational structures, leaders and managers are increasingly called upon to steward scarce resources, and to reach workable agreements to get results. This workshop focuses on negotiation skills and techniques that ensure high quality agreements while building relationships. Whether you have to negotiate externally with suppliers and customers, or internal with resource owners you would benefit from learning to negotiate more effectively. In this workshop, you will have a chance to assess your Negotiating Style and build the skills to reach a win/win outcome. Using real business cases, you will plan and execute several negotiations. In exercises, you learn how to distinguish between wants and needs and to become more creative in satisfying those needs. In addition, you learn how to identify, select, and execute various tactics conducive to effective negotiating.
OBJECTIVES
· Identify the types of situations in which negotiation is the appropriate technique for resolving conflict.
· Assess their negotiation style and build flexibility in using alternative styles.
· Practice the skills to reach Win/Win agreements.
· Develop and exchange creative currencies.
· Assess and enhance power in the negotiation.
· Manage the phases and critical tasks of negotiation.
· Select and use specific tactics consistent with the objectives of the negotiator, and respond to adversarial tactics.
· Prepare for both formal and informal negotiations.
· Plan, troubleshoot and rehearse a real negotiation.
AUDIENCE
General Managers, Executives, Purchasing Managers, and personnel responsible for planning, negotiating, or implementing both internal and external agreements.
FOR INFORMATION: Call 1-781-934-9895
workshops@tomgosselin.com